Legal Documents

TK 11's Terms & Conditions — Complete Guide

Please read the following terms and conditions carefully before using the TK 11 platform. These terms define the rights and responsibilities of both you and us. By registering or using the site, you are deemed to have accepted these terms.

Last Updated: 1 January 2026
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Fair & Transparent Terms

Every term at TK 11 is written in plain, straightforward language — no complex legal jargon, just clear explanations.

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Data Security Guaranteed

Your personal information will never be sold or shared with any third party. Privacy is our core commitment.

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Member Rights Protected

TK 11 puts its members' rights first. Our terms include a commitment to fair and impartial resolution of any dispute.

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Transparent Payment Policy

Deposit and withdrawal timeframes, limits, and processes are clearly stated. There are no hidden charges.

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Simple Bonus Terms

TK 11's bonus wagering requirement is just 10x — the lowest in the market. Every step to withdraw a bonus is clearly laid out.

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Responsible Gaming

18+ age limit strictly enforced. Self-exclusion and deposit limits — member control comes first.

1
General Terms & Definitions

TK 11 (or "we", "platform") is an internationally licensed online gaming and Sports Betting service, operated with Bangladeshi users specifically in mind. "Member" or "User" refers to any individual who tk 11refers to any person who has registered with or is using the platform.

These Terms & Conditions ("Terms") TK 11 and the member constitute a legally binding agreement. By accessing, registering on, or using the platform in any way, the member confirms their full acceptance of these terms.

These Terms may be updated at any time. Members will be notified of any changes through a platform notification before they take effect.

2
Account Registration & Personal Information

TK 11To open an account with us, you must provide accurate and complete personal information. Registering with false details is strictly prohibited.

  • Each individual may only create one account. Multiple accounts from the same device, IP address, or bank account are not permitted.
  • Members are responsible for keeping their account password confidential. Sharing your password with anyone else is strictly prohibited.
  • The mobile number and email address provided at registration must remain active, as they may be used for urgent communications.
  • Any changes to account details must be reported to the support team immediately.
  • Transferring or selling your account is strictly prohibited.

Important: If multiple accounts are detected, all accounts and their associated balances may be forfeited.

3
Age Verification & Identity Confirmation (KYC)

TK 11Only individuals aged 18 or above may register an account and place bets on . This is a strict, non-negotiable rule.

The following documents may be requested for identity verification (KYC):

Document Type Purpose When Applicable
National ID Card (NID) Identity & Age Verification On your first withdrawal
Passport Alternative ID Verification If you don't have an NID
BKash/Nagad Receipt Payment Method Verification For large withdrawals,
Bank Statement Source of Funds Verification If needed

Large withdrawals may be delayed if KYC verification is incomplete. Identity checks can take up to 3 business days.

4
Bonus & Promotion Terms

TK 11A variety of bonuses are offered on. Please keep the following general terms in mind before claiming any bonus:

  • The Welcome Bonus is available on the first deposit only and can be claimed just once.
  • To withdraw bonus balance, the applicable wagering requirements must be met. TK 11The minimum wagering requirement is 10x (ten times the bonus amount).
  • After claiming a bonus, the applicable conditions must be met within the specified period — generally 30 days.
  • Multiple bonuses cannot be active at the same time, unless otherwise specified.
  • Winnings earned using a bonus must meet the wagering requirements before they can be transferred to your real balance.
Bonus Type Wagering Validity Maximum Amount
Welcome Bonus (100%)10x30 Days৳10,000
Sports Welcome (150%)12x30 Days৳15,000
Weekly Cashback (15%)1x7 Days৳5,000
Daily Reload (30%)8x24 Hours৳3,000
Referral Bonus5x30 Days৳500/person

TK 11 reserves the right to modify, suspend, or cancel any bonus offer at any time. Bonuses may be revoked if misconduct or a breach of bonus terms is suspected.

5
Betting Rules & Match Cancellation Policy

TK 11The following core rules apply when placing bets on:

  • Once confirmed, a bet cannot be changed or cancelled — unless before the match has started, TK 11 Offers a cash-out option.
  • If a match is cancelled or abandoned, the full stake will be refunded.
  • If an event in an accumulator bet is cancelled, it will be removed and the remaining selections will determine the outcome.
  • Odds on already confirmed bets will not be affected by subsequent odds changes.
  • Bets placed at incorrect odds due to a system error TK 11 reserves the right to cancel.
  • If you experience any issues due to data delays during live betting TK 11 shall not be held liable.

In cricket, if a rain-shortened match is decided via the DLS method, the result will be counted as a valid outcome.

6
Payment, Deposit & Withdrawal Policy

TK 11The detailed payment terms and conditions for are as follows:

  • Minimum deposit: ৳100; Minimum withdrawal: ৳500.
  • Deposits are generally instant, though in some cases they may take up to 15 minutes to reflect.
  • Withdrawals are typically processed within 5–30 minutes; however, if KYC verification is required, it may take up to 3 business days.
  • Withdrawals can only be processed via the same payment method used for the deposit (to prevent money laundering).
  • To cancel a withdrawal request, please notify support before processing has begun.

Anti-Money Laundering: TK 11 Suspicious transactions are monitored automatically. If unusual activity is detected, withdrawals may be placed on hold until verification is complete.

7
Prohibited Activities & Anti-Fraud Policy

The following activities TK 11are strictly prohibited on, and any violation will result in account forfeiture:

  • Creating multiple accounts to repeatedly claim bonus offers (bonus abuse).
  • Operating an account using another person's identity.
  • Attempting to manipulate the betting system using software or bots.
  • Match fixing or placing bets based on insider information.
  • Payment chargebacks or fraudulent transactions.
  • Attempting to breach or hack the platform's security systems.
  • Harassing or disrespecting other members.

If a breach of this rule is established, the account along with its full balance will be forfeited, and legal action may be taken where necessary.

8
Limitation of Liability & Compensation Policy

TK 11 will not be held liable for the following:

  • Bets lost due to internet disconnection or technical issues.
  • Delayed transactions caused by third-party payment providers (bKash, Nagad, etc.).
  • Account information compromised due to the member's own negligence.
  • Service disruptions caused by unforeseen natural disasters or government-imposed restrictions.

TK 11All games and betting services provided on are offered on an "as-is" basis. For any losses incurred through betting, tk 11 Does not bear any liability for compensation.

9
Account Suspension & Closure Policy

TK 11 may suspend or close an account without prior notice under the following circumstances:

  • If a breach of terms is established.
  • If there is reason to suspect that registration was completed using false information.
  • If evidence of bonus abuse or fraudulent activity is found.
  • Refusing to complete KYC verification.

Members may close their account at any time by contacting support. Please withdraw any available real balance before requesting account closure.

As part of responsible gaming, members may request self-exclusion — accounts can be locked for a set period (30/90/180 days or permanently).

10
Dispute Resolution Process

If you have any concerns about TK 11disagree with a decision made by , you may submit a complaint through the steps below:

  • Step One: Contact support via chat or email with full details of your issue. Responses are typically provided within 24 hours.
  • Step Two: If your issue is not resolved by support, please escalate to senior management. Your case will be reviewed within 72 hours.
  • Step Three: If the matter remains unresolved after both steps, a complaint may be submitted to the relevant international gaming licensing authority.

Keep a complete record of your complaint (screenshots, transaction IDs) — this will help resolve the issue faster.

11
Right to Amend Terms

TK 11 These Terms & Conditions may be modified in part or in full at any time. Members will be notified in advance of any significant changes via platform notifications or email.

Continuing to use the site after any changes take effect will be considered acceptance of the updated terms. Please review this page regularly.

12
Contact & Support

If you have any questions about these Terms & Conditions or need assistance, please get in touch with us:

Contact ChannelsDescriptionResponse Time
Live ChatLive Chat on PlatformInstant
EmailSupport@tk11-baji.comWithin 24 Hours
Complaint FormAvailable on the Support Page48–72 Hours

Frequently Asked Questions — Terms & Conditions

If multiple accounts are found, TK 11 reserves the right to forfeit all such accounts along with their balances. This is a strict policy in place to prevent bonus abuse.

Yes. During deposit, you can select the "No Bonus" option. Your entire deposit will go directly to your real balance, which you can withdraw at any time with no conditions attached.

Once confirmed, a bet generally cannot be cancelled. However, TK 11 offers a cash-out option on select events, allowing you to collect a partial return on your bet before the match concludes.

Yes. For major changes, a notification will be displayed upon logging into the platform and a notification will also be sent to your registered email. For minor updates, only the "Last Updated" date on the page will change.

Done reading the terms? Get started now!

All rules at TK 11 are transparent and straightforward. Register today and get started safely with a 100% Welcome Bonus.

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